SuperTravel is a travel service booking middleman, who makes booking for hotel accommodations at discounted prices. In this article, I will mainly be discussing whether is super travel legit.
Keep reading till the end to find out more information about the same!
About Super Travel
Originally called Snaptravel, this travel booking service was renamed to Super Travel in October 2022. Their company claims to provide heavily discounted deals on travel bookings. There are a lot of controversies surrounding their company as well. There are a lot of unhappy customers who claim that this company is absolutely a scam.
Origin
The company SuperTravel was made with a vision of providing people with only the best experiences.
It was first established in year 1978, and then later on began to reorganize itself by going on a new journey, since the year 1996.
Over twenty years, their company has grown from their initial 9 staff members to 100s of employees now. Their company has gone from being a travel agent to operating primarily in the Chinese Market.
Keep reading till the end to find out more about super travel legit!
Drawbacks Of Their Service
Here is a list of all the cons to this company’s provided services. These claims are mostly derived from an analysis of the received customer complaints:
1. Non-Refundable Bookings
If you are opting for a non-refundable booking through their service then just know that no matter what the circumstances are, you are not going to receive any form of refund.
If it comes to the fact that the hotel is willing to refund your stay, SuperTravel won’t let that refund get initiated.
2. Reservation Problems
There’s always this posed risk of not having made your reservation at the accommodation.
Instances like the customers reaching the said accommodation, and getting to know that no bookings have been made for them, have happened before.
On the other side of it, there have also been instances, where the hotel did get the payment but they removed the guests from the list and transferred the room to some other visitor who had paid more directly.
The hotels do this because they feel like the discounted price at which their rooms have been booked is too low.
Keep reading till the end to find out more about is Super Travel legit!
3. Quality Of Accommodations
This is another major drawback of their service. The booking of the accommodation that has been made with Supertravel may not be up to your standard, but then you can’t even do anything about it – after the payment has been made.
There’s absolutely no scope for refunds. So, if you find the accommodation to be of poor quality upon reaching the place, you can only send a complaint back to them – just know they won’t refund!
4. No Place For Adjustments
They do not make any changes to their already-made bookings. It might be the case that the hotel has agreed to make the said changes but there are going to be no amendments made on the part of Supertravel.
While making any form of booking with them, you need to make sure that you double-check the provided dates, to prevent any form of hassles later on.
Is SuperTravel Legit?
Well, if you are still wondering is Super Travel legit? Then they are legit – that’s for sure, as their travel agency has been featured in the New York Times multiple times.
However, with that being said, there are still many risks associated with booking through their platform.
SuperTravel essentially acts as a middleman between you and the hotels. They collect your payment, and are also responsible for the made booking – this is where the problem arises.
If any problem arises, it has to be contacted through them, and sometimes, well, they are not responsive.
Then Should You Book Your Hotels Directly?
Well, that’s absolutely a given. However, you won’t get discounts and deals on your booking then and have to book the accommodations at the listed price.
I would recommend that you make a booking with SuperTravel if you have a tight budget, or the deal that you are getting for booking the same hotel through their site(SuperTravel) directly is substantial.
Tips To Follow
Let me help you get your head clear about this – Is Super Travel a legit site? Here is a list of some of the tips to follow when you are making your booking with SuperTravel:
Tip 1: Confirm The Reservation
After your hotel bookings get done through SuperTravel, you need to make sure that you are confirming your hotel booking to avoid any surprises upon your visit to the place.
Tip 2:Always Choose Refundable Booking
If you think that there’s a chance of your plans changing, then it is recommended that you pay extra to get a refundable booking.
As I have mentioned in this article, several times above – they are rigid with refunds hence, it is better if you choose the refundable option.
Tip 3:Research About The Made Reservation
Conduct a thorough quality check online, about the booked reservation. Look online for reviews, photos of the properties/rooms, etc.
Tip 4:Make Sure To Re-Check Your Booking Details
You need to double-check the booking information and make sure that you have selected the correct dates to avoid any form of hassles arising later on.
To Wrap It Up!
If you are thinking about opting for their service, then by all means go ahead with it but make sure that you are conducting your proper research on the accommodation that they book for you before going out for your trip.
That was all for information regarding – whether is super travel legit and more. Thank you for reading up till here. I hope you found the information useful.
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